Terms of service

These Terms of Service ("Terms") govern your use of the Snuggle Cub website and services. By accessing or using our website, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using our website.

General Terms

Snuggle Cub provides a platform for the sale of Ayurvedic baby care products. These Terms apply to all users, including buyers, browsers, and any other individuals who access or use our services. By accessing or using the site, you agree to be bound by these Terms.

Account Creation and Responsibilities

To place orders and use certain features on our website, you may be required to create an account. You agree to:

  • Provide accurate and complete information during account registration.
  • Maintain the confidentiality of your account credentials, including your password.
  • Be responsible for all activities that occur under your account, including orders, purchases, and communications with us.

You agree to notify us immediately if you suspect any unauthorized use of your account.

Product Information and Availability

We strive to provide accurate product descriptions and availability information. However, we do not guarantee that all information on the website is error-free or up-to-date. Product prices and availability are subject to change without notice. In the event of a pricing error or product unavailability, we reserve the right to cancel or modify your order.

Order Processing and Payment

Once you place an order, we will send you an email confirming the details of your order. However, this email does not constitute acceptance of your order. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or stock availability.

You agree to pay all charges associated with your order, including shipping costs and applicable taxes. We accept various forms of payment, including credit and debit cards and other online payment options. Payments are processed securely via third-party payment gateways.

Shipping and Delivery

We aim to process and ship your orders within 1-2 business days. However, delivery times may vary based on your location, shipping method, and third-party carriers. While we strive to deliver products on time, we are not responsible for delays caused by shipping carriers, weather conditions, or unforeseen circumstances.

Once shipped, you will receive tracking information for your order. You are responsible for ensuring the accuracy of the shipping address provided.

Returns and Cancellations

You can cancel or modify your order within a specified window, typically before shipment. If the item has already shipped, you may need to follow our return process.

For more details on our return policy, please refer to our Refund Policy.

Limitation of Liability

Snuggle Cub is not liable for any indirect, incidental, or consequential damages arising from your use of the website, including lost profits, loss of data, or personal injury. Our total liability to you is limited to the amount paid for the product(s) in question.

Indemnification

You agree to indemnify and hold Snuggle Cub, its affiliates, officers, and employees harmless from any claims, damages, or liabilities arising from your use of the website or violation of these Terms.

Governing Law

These Terms are governed by the laws of India. Any disputes arising from these Terms will be resolved in the courts located in Navi Mumbai, Maharashtra.

Changes to Terms of Service

We reserve the right to update these Terms at any time. Any changes will be posted on this page, and the revised version will be effective immediately upon posting.